Frequently Asked Questions - Gift Registry Log Out

Q: How is a Gift Registry different from a Wish List?
A:
Through your Gift Registry at American Girl, you can tell your friends and relatives which items your daughter is currently interested in adding to her collection. After compiling a Registry, you can e-mail the list to others along with a personal note, perhaps with a reminder of special occasions. American Girl will also provide information on ways to purchase.

A Wish List is your daughter’s opportunity to make a list of items from the American Girl Web site that she would like to add to her collection. You can use her Wish List as the foundation for your Gift Registry.

Q: How do I add items to the Gift Registry?
A:
Items can be listed on the Gift Registry by importing your daughter’s Wish List. (You will simply need to fill in the correct Wish List number.) You may also add products from the Quick Entry page by typing in distinct product codes from the consumer catalogue. Finally, you may add items to your Gift Registry by clicking on the "Add to Registry" links on the product pages contained on the American Girl Web site, under "Shop".

Q: Can I create a Gift Registry at American Girl Place?
A:
Gift Registries can be created on your home computer, or beginning in 2005, you may also create a Registry through a personal shopper at American Girl Place Chicago or New York.

Q: How is a Wish List used with a Gift Registry?
A:
Your daughter can make a list of the books, dolls, clothes, and other American Girl items that she would like to add to her collection through the Wish List function on the American Girl Web site. Once she has completed her list, she’ll e-mail it to you, and you can review it. Simply import it to your Gift Registry page, and click the appropriate boxes to add the items you wish to save.

Q: Who can access Gift Registry information?
A:
Gift Registry information can only be accessed by those who know your password (if applicable), or your basic information. (Parent’s last name and child’s first name, plus the Gift Registry number, or city, or state, or zip code.)

Q: How long will Gift Registries remain active?
A:
Your Gift Registry will remain active as long as you continue to use it. At your discretion, the Registry can be updated for special occasions, or it can be removed at any time. Gift Registries will be saved for one year from the last transaction.

Q: How will Gift Registries be kept up-to-date?
A:
When your friends and relatives make a purchase, please have them indicate that it is part of a Gift Registry. You may also edit the Registry yourself to record gifts you receive.

Q: If I have trouble accessing a Gift Registry, can I call American Girl’s Customer Service?
A:
Anyone searching for a Gift Registry must provide the parent’s last name and child’s first name, and at least one of the following; city, state, zip code, or Gift Registry number. ONLY THE PARENT OR LEGAL GUARDIAN CAN DISCLOSE THIS INFORMATION. American Girl Customer Service will not provide this information if a shopper inquires.

Q: What personal information do you record in my Gift Registry?
A:
While registering in "My Account" is required to complete a Gift Registry, no purchase, shipping address, or credit card information will be accessed for this function.

Q: What personal information about my daughter do you record in my Gift Registry?
A:
The only information about your daughter that we require is her first name and birth date—this is to protect her privacy.

Q: Why do you need e-mail addresses of friends and relatives?
A:
In order to distribute your Gift Registry electronically, we do request that you provide the e-mail addresses of friends and family, and indicate their relationship to your daughter.

Q: What personal information will be available to those who access my daughter’s Gift Registry?
A:
Guests can access information regarding your American girl’s list of desired items only. If someone accesses a screen or printout of your child’s gift registry, they will only see the parent’s last name, child’s first name, and gift registry number. None of the other parent or child information you provided when creating your Gift Registry will be visible to your guests.