Our Promise

Our promise is to deliver premium, age-appropriate products, services, and experiences designed to celebrate the joys of girlhood today while inspiring girls to be their very best tomorrow.

Our Guarantee

We trust you are delighted with your purchase from American Girl. If for any reason you are not, we will promptly exchange or provide a merchandise credit for any returned product. A refund is available with your original proof of purchase from American Girl. Shipping and processing fees are non-refundable.